Have you looked closely at the connection between your patient’s imaging experience and their clinical outcomes?

A growing body of evidence points to the importance of that link. At Philips, we are focusing on the patient and staff experience – from the physiologic effects of patient anxiety during imaging exams to staff stress and its impact – as a source of insight to drive innovation. In our latest paper, learn about:

• Reducing the physical effects of stress to improve imaging outcomes
• Improving patient comfort to reduce stress-induced behaviors
• Improving staff experience for increased efficiency and a better patient experience
• The financial implications of patient stress in imaging

By focusing on the people behind the images, we aim to improve the quality of imaging outcomes.

Putting Patient Comfort First: A New Perspective on Improving Imaging Outcomes

Dr. Peter W. Curatolo, Medical Director of MRI Services at Beverly Hospital, Lahey Health, describes how he has seen implementation of the Philips Ambient Experience and MR In-bore Solution in his imaging service:

• Enhance patient and staff experience
• Reduce cancellations and improve workflow efficiency
• Expand patient use of other hospital services, creating a trickledown effect that benefits the greater health system.